COVID-19 Info
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Information Regarding COVID-19
During this unprecedented time of uncertainty, there is no higher priority than the health and wellbeing of our clients, staff and the community.
Little Angel Home Care are working to support our clients and their families and we will continue to provide this care and support throughout these difficult times.
While COVID-19 may only present as mild symptoms for many people, it can be life-threatening for older people and people with disabilities who may have compromised immune systems or other health conditions.
Therefore, we are asking all of the Little Angel Home Care community to work together to help contain the spread of Covid-19 and to keep everyone safe.
Please take the time to read and follow the protective measures outlined below and share the information among families, communities, and work colleagues.
As part of our commitment to staff and client wellbeing, we are committed to the following:
- In-home care services will continue at the client’s request
- We are keeping up to date with all Department of Health Guidelines and ensure our staff are educated on infection control and work, health, and safety procedures
- Our staff that support you will wash their hands upon arrival and regularly thereafter, and practice social distancing where practicable
- We have provided our staff with Personal Protective Equipment for use when required
- Screening all staff. Staff are required to answer a series of questions, advise of symptoms, no matter how minor, and to self-isolate if symptomatic as per Australian Government guidelines
- All staff have completed mandatory training regarding Infection Control and Covid-19
- We can deliver new and different ways to provide services to our clients such as unassisted shopping
- Ongoing communication with staff on any updates to requirements, the importance of standard precautions including proper hand hygiene, screening customers, cough etiquette, and social distancing
What do we need our clients to do?
- Let us know if you might be unwell and we can reschedule your services
- Please practice good hand washing and personal hygiene
- Advise us as soon as possible of any changes to regular Services
- Contact our team if you have been in contact with someone with Covid-19 or suspected Covid-19
- Observe all the rules and notifications shared by the Australian Government
- In-home care services will continue at the client’s request
Our personal caregivers offer assistance with activities such as:
- Personal grooming, bathing, toileting, and hygiene tasks
- Mobility and transfers
- Medication reminders and monitoring
- Companionship
- Light housekeeping, meal planning, and meal preparation
- Shopping and errands
How Do Home Healthcare & Home Care Work Together?
We often find ourselves working side-by-side with home healthcare providers in order to deliver the best possible caregiving services to fit each client’s needs. For example, our agency may change your loved one’s prescription or recommend a therapy regimen. Our caregivers are there with your family member day in and day out to make sure they take those medicines and stick to their recommended routine safely and effectively.
If you or your loved one is in need of caregiving services, we encourage you to reach out for a complimentary evaluation so we can customize an appropriate plan of care. Contact us for more information.
Got Questions about Home Care in Tamworth?
We understand navigating home care services can be a challenge, but we’re here to answer any of your questions.